A. GENERAL CONTRACT CONDITIONS

The services made available by ItaliaPerTe (“IPT”) to users of this website shall be governed by the terms & conditions listed below (as eventually integrated and supplemented by individual conditions negotiated on a one-to-one basis by and between IPT and the relevant user) (the “Terms”).

Users are required to carefully read every and each part of the Terms prior to subscribe for any service available in this website and\or in any manner supplied to them by IPT.

The purpose of this website is to provide users with a suitable tool for booking courses or holiday in Italy. IPT is merely acting as a liaison and as a facilitator between users and the course providers (the “Providers”). IPT shall not be considered in any manner at any time as responsible for the obligations\liabilities of any of the Providers.

1. Reservation

Solely the courses listed form time to time in this website would be available to users. Courses would be listed together with their characteristics and related costs. IPT would update the courses list on a periodic basis in light of the specific information received by Providers.

Any booking request shall be made by completely filling in the application form available in this website or by sending an e-mail.

IPT shall send a confirmation note of the booking to the User. The acceptance of the booking by IPT is conditional upon vacancies and shall be considered as effective, triggering the conclusion of the relevant contractual arrangement, only once, IPT has delivered the relevant confirmation to user. IPT would only deliver such confirmation once the user has paid the booking fee for the relevant course as specified in the website.

The balance for the relevant course shall be paid by the user directly to the Provider as specified in the booking confirmation.

a.3 Cancellation policy

All Users booking a course will be granted a “cooling off” period of 2 weeks, running from the date of payment of the booking fee, during which they may cancel their booking and receive a full refund (less the credit card costs).

Depending on when written cancellation is received, following cancellation charges will be applied:

(i) More than 2 weeks prior to the start date of the language course: £35
(ii) Less than 2 weeks prior to the start date of the course: 100% of the course fee.

In order to cancel a reservation, the user must make the request in writing to IPT; the request must be duly signed by the same person requesting the reservation, otherwise the request for cancellation shall be considered null and void.

In case of interruption of the course, IPT shall not be obliged to reimburse the sums paid. IPT suggests that its Clients underwrite an insurance policy, in conjunction with the language course reservation, to protect themselves in this event.

Following the due payment, ItaliaPerTe shall send a voucher, containing the details concerning the relevant course.

Variations made by the Client

If the Client wants to modify an existing reservation, there is an additional charge of £35 for each change made to cover the relative administrative costs.
In any case, the requests for changes must be made at least 60 days prior to the beginning of the relevant course.
The changes made by the Client to existing reservations are binding for ItaliaPerTe only if feasible; regardless of the outcome, the Client shall be pay the balance between the price of the original course and such of the new one.

Substitutions

The Client who cancels a reservation may be substituted by another person, as long as the following conditions are met:
- the change must be made in writing to IPT, at least 7 days prior to the date set for departure, the notification must include detailed information relative to the cessionary;
- the cancelling client must declare in writing that he/she will not request IPT to reimburse the amounts already paid.

Liability

All Providers are independent contractors. IPT assumes no responsibility for the negligent acts and/or omissions of the contractors, their employees, agents or representatives. All bookings are accepted subject to the conditions imposed by these contractors. IPT will not issue refunds in the event of these contractors' delay, cancellation, overbooking, strike, sickness or force majeure.
nt no satisfactory alternative

IPT shall be only liable for damages suffered by users which are direct consequence of its gross negligence or fraud.

IPT shall not be responsible for damages to the Client in the case said damages:
- derive from factors produced by the Client, including initiatives automatically assumed by the latter during the vacation period;
- derive from factors which, in any case, are extraneous to the supply of the services provided for in the contract;
- are due to fortuity, force majeure, i.e. circumstances which IPT could not, in all professional conscientiousness, reasonably foresee or resolve.

Obligations of the Client
The Client is liable for all damages to which IPT by subject due to the Client’s failure to meet the obligations set forth in this contract.

Dispute resolution
ItaliaPerTe and the Client expressly agree that all disputes arising out of this contract and not administratively resolved by ItaliaPerTe shall be resolved applying English law exclusively, in the courts of London, U.K., to the exclusion of all other courts and jurisdictions.
Client.