1. How do I book a course?

Any booking request shall be made by completely filling in the application form available in this website or by sending an e-mail.

2. Do I receive a confirmation of the booking?

ItaliaPerTe will send confirmation note of the booking to the User. The acceptance of the booking by ItaliaPerTe is conditional upon vacancies and shall be considered as effective, triggering the conclusion of the relevant contractual arrangement, only once, ItaliaPerTe has delivered the relevant confirmation to user. ItaliaPerTe would only deliver such confirmation once the user has paid the booking fee for the relevant course as specified in the website.

3. Can I modify my booking?

If the Client wants to modify an existing reservation, there is an additional charge of £35 for each change made to cover the relative administrative costs.

4. Can I cancel my booking?

All Users booking a course will be granted a “cooling off” period of 2 weeks, running from the date of payment of the booking fee, during which they may cancel their booking and receive a full refund.

Depending on when written cancellation is received, following cancellation charges will be applied:

(i) More than 2 weeks prior to the start date of the language course: £35
(ii) Less than 2 weeks prior to the start date of the course: 100% of the course fee.